Your regulars are your
best marketing.
A digital loyalty card your customers actually use, with the numbers to prove it works.
Running a great business isn't the hard part.
Keeping customers coming back, and knowing what's actually working, that's the real challenge.
"I have no idea if my loyalty effort is working"
You put a stamp card on the counter and hope for the best. No data, no metrics, no way to tell if it's making any difference at all.
"How do I make them choose me over the place next door?"
Big chains have loyalty apps, points, and rewards ecosystems. You have good coffee. That should be enough, but it needs a system behind it.
"I have no way to reach my customers directly"
Social media reach is shrinking. And you have no direct line to the people who actually matter, the ones who come back.
"How do I make customers feel like they're part of something?"
Your best customers aren't just buying coffee, they're choosing you, every day. They deserve to feel that.
Up and running in minutes.
No technical knowledge needed. If you can send a WhatsApp, you can run Lolty.
The data your business has been missing.
Lolty doesn't just help you reward customers, it helps you understand them. See who's coming back, how often, and where they're coming from.
Loyalty isn't about points. It's about feeling seen.
Decades of psychology research agree: the customers who stay aren't the ones chasing discounts. They're the ones who feel like they belong.
Research on emotional customer connection (Motista, Harvard Business Review) finds that connected customers spend up to twice as much and stay loyal for an average of 5.1 years. They recommend a brand at about 30%, versus roughly 8% for customers with no real connection. Transactional customers leave for a better deal. Emotionally connected ones stay through price changes, mistakes, and competition.
Lolty is designed for this. Every stamp notification, every reward moment, every card that lives in your customer's Wallet, it's a system for making people feel they're part of your business.
Based on Motista and Harvard Business Review research on emotional customer connection.
You already know paper cards don't really work.
They get lost. They give you nothing. They're not great for the planet either. Here's what changes when you go digital.
One card. Six reasons your customers come back.
Everything works out of the box. No integrations, no hardware, no IT department.
Stamp notifications on their lock screen
Every stamp sends an instant notification. The card updates the moment you scan. Works right out of the box.
Your brand, your card
Upload your logo, pick your colours, set your reward. The card looks like it belongs to your business, not to Lolty. Because it does.
Lives in their Wallet, not an app
Your loyalty card sits inside Apple Wallet or Google Wallet on every customer's phone. No download required, no account to create. It's there the moment they need it.
Stamp in 2 seconds, no hardware
Open the scanner on your phone, scan their QR, done. No card reader, no POS integration. Just your phone.
Customers join in one tap
Share a link or show a QR. Tap once, card is in their Wallet. No staff time, no friction.
Simple pricing. One plan to start.
During the pilot, Pro is completely free. No credit card, no commitment. Just results.
Pro
Everything an independent business needs to run a real loyalty program.
Estamos testando o Lolty primeiro com um punhado de negócios independentes, grátis enquanto aprendemos o que vocês realmente precisam, e limitado para podermos integrar cada negócio pessoalmente.
- Cada negócio do piloto recebe onboarding pessoal do fundador.
- Os painéis de exemplo nesta página são dados de amostra, não métricas reais de clientes.
- Os cartões ficam na Apple Wallet e Google Wallet. Sem app separado.
Depois do piloto, o preço será definido junto com os negócios do piloto, e você garante um desconto de fundador.
Max and Enterprise plans are on the way for growing and multi-location businesses.
Chains figured out two things early: who comes back, and where they come from.
Independent businesses deserve the same visibility, without the enterprise budget.
Who comes back
In fiscal 2024, 57% of revenue at Starbucks US company-operated stores came from loyalty members. Rewards members reportedly spend about 3× more per visit and return more often than non-members. For Starbucks, loyalty is not a side feature. It drives most of the business.
Source: Starbucks fiscal 2024 reporting, US company-operated stores.
Where they come from
Industry reporting puts average Zara customer visits at around 17 times per year, versus about 4 for typical retailers. Inditex uses postcode-level data for store placement, assortment, and trading decisions.
Source: widely cited retail industry reports on Zara visit frequency.
Questions we get a lot.
Não. Esse é o ponto. Seu cartão de fidelidade fica no Apple Wallet ou Google Wallet, apps que já estão em todos os iPhones e Androids. Os clientes tocam uma vez para adicioná-lo. Nada para instalar, sem conta para criar.
Sim. O cartão funciona tanto no Apple Wallet (iPhone) quanto no Google Wallet (Android). Seus clientes mantêm o mesmo cartão, independentemente do celular que usarem.
Você compartilha um link ou mostra um QR code, no seu balcão, no recibo, no Instagram, onde for. Seu cliente toca no link, insere o nome, e o cartão está no Wallet em poucos segundos.
Abra o scanner Lolty no seu celular, escaneie o QR code do cartão deles e pronto. Carimbo adicionado em 2 segundos. Sem leitor de cartão, sem hardware, sem integração com PDV. Apenas o seu celular.
Não. O piloto é gratuito e não há cobrança automática. Quando o piloto terminar, entraremos em contato diretamente e explicaremos as opções com clareza. Você decide o que fazer a seguir.
Sim. Você faz o upload do seu logo, escolhe a cor do cartão, define a meta de carimbos e nomeia sua recompensa. O cartão parece pertencer ao seu negócio, não ao Lolty.
Sim. Coletamos apenas o necessário: nome e e-mail. Os dados são armazenados de forma segura na UE e nunca são vendidos ou compartilhados com terceiros. Somos totalmente compatíveis com o GDPR.
Com certeza. Se você sabe mandar um WhatsApp, sabe usar o Lolty. A configuração leva menos de 2 minutos. E durante o piloto, integramos cada negócio pessoalmente, você não está sozinho.
Ainda tem dúvidas?
Respondemos em até 24 horas. Se você quer saber mais, tirar uma dúvida específica ou ver se o Lolty é certo para o seu negócio. Escreva para nós.
Mensagem enviada
Obrigado pelo contato! Responderemos em breve.
Your first loyal customers are closer than you think.
The pilot is free. It's personal, and it's built around your business.
Estou integrando pessoalmente os primeiros 5 negócios, você terá meu número.